by Don Hubbard | Oct 6, 2023
A recent Linkedin survey "Reasons Buyers Give for Relationships Getting Stronger" rated Trust #1 at 52%. Value for the Money rated #5. That is an interesting distinction and a telling one. While value is important, l agree with the #1 choice being trust is a foundational pillar to all sustainable relationships.
If you build a trustworthy relationship, there's shared confidence in what you are being told and what is being promised. The collaborations are richer, the results better.
As an Employee-Owned Organization, trust is about authentic shared values in relationships. That strength makes relationships stronger, business or personal.
Here are some key aspects evident in trustworthy partnerships.
Reliability is a big deal! Trustworthy companies are more likely to deliver on time, reduce "surprises" and take actionable ownership of commitments.
Communication is the root of anything good and anything bad that might happen. Transparency, an openness providing clear communication and information about status, policies, pricing and products comes with it.
Flawless execution starts with quality assurance: Trustworthy companies tend to prioritize quality as the gateway to ensuring value and deliverables.
Ethical Practices, integrity, and doing the right thing tend to be hallmarks of trust.
Not just customer support, but legendary customer support that project manages effectively enhances your experience overall.
Trust generates more than average on multiple levels. Good things can happen economically, along with customized solutions and ways of setting partners up for success.
Trusted partnerships improve your quality of life bringing peace of mind. It's just different knowing you are working with a team that "has your back."
Trustworthy companies tend to be well managed businesses, have positive reputations, are compliant to regulations, and demonstrate best business practices, offering reduced risks to you.
While trust is always important, it's never been more so than these days. It's bringing authenticity to all meaningful relationships.
It's easy to look at these eight "high level views" and say "oh, that's us, that's me," then move onto something else. The reality is that it starts with senior management drilling down to specifics on each and asking, is this how we really role model trust every day?" To our customers, to our staff and to ourselves with every commitment?
We should always seek and nurture trusted relationships. Its a worthwhile mission of your time, which why 52% of the respondents rated it #1. Besides, it being the right thing to do.
